At State Machine Tool Co., Inc., we pride ourselves on the excellent customer service support we supply every day to our customers. We have compiled a strong group of factory-trained personnel to support our customer's requirements after the sale and initial installation of the equipment has been completed. Whether we are supplying personnel to assist with the "Manufacturer's Warranty" or providing "Warranty Service Support," we have the proper personnel for the job in-house. State Machine Tool Co., Inc.'s service department is equipped with our own mechanical, electrical, and software engineers, fully trained to support the equipment we sell. By providing local service resources', we can drastically reduce the amount of downtime expected should a service issue arise with your equipment.
Our first objective is to obtain strong corporate sales by providing state-of-the-art machining solutions to the metal-cutting industries within our area of coverage. Then, we deliver the ordered equipment promptly. Upon installation, we provide comprehensive training in the use and maintenance of the equipment.
Our second objective is to be certain to maintain our customers' total satisfaction with all equipment purchased by providing excellent mechanical and electrical service resources to minimize any potential equipment downtime and to build a satisfying working relationship between our customers' employees and our own, thus helping to assure future business for our company and the equipment manufacturers for whom we are a distributor of products.
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For all your questions about our machine tool products, call our team at 262-786-6570.
Phone: 262-786-6570 | 800-727-8283 (Toll-Free)
Fax: 262-786-4185
Address: N56 W16743 Ridgewood Drive Menomonee Falls, WI 53051